Pages

Tuesday, May 25, 2010

Zuckerberg Apologizes for Violating Privacy and Ethical Norms

No. I'm just kidding.

Mark Zuckerberg, founder and CEO of Facebook, did release an Op-Ed piece through the Washington Post mentioning how Facebook is about being open, connected, and listening to feedback. I'm not sure whether those statements are laughable or not.

The truth is that this is a magnificent move in damage control and a great case study on understanding how to re-contextualize a problem: "Facebook is sharing information that users didn't want shared" turned into "users couldn't adequately use Facebook settings to their liking." Thanks for the fix, Mark!

The article promises upcoming improvements that will "add privacy controls that are much simpler to use." I'm not sure that's what people wanted, but I have to see what comes out before I make a final judgment on it.


No comments:

Post a Comment